Methods of Payment

We accept all major credit cards. You may also order and pay for your merchandise by sending purchase orders, checks, money orders, and Cashier's checks to: Best Price Furniture Outlet, 2175 Spruce Street, Ewing NJ 08638 Internet Automatic Online Sales Available 7 days a week, 24 hours a day The Ordering Process Our friendly, well trained staff is always ready to assist you in making your purchasing decision and processing your order. By purchasing items from our website you are benefiting from a large selection as well as our experience and know-how. You always have the option to process your order via our website or can call our Customer Service department and have your order processed over the phone.

After your order is placed you will receive an e-mail confirmation with all order details. Please ensure to retain this e-mail receipt for your records and take the time to review all the details. In the event that the items ordered are not in stock at our warehouse we proceed with ordering the merchandise on your behalf. This typically occurs 24 hours after your order is placed. It is very important that any discrepancies, changes or cancellations are communicated in writing to Best Price Furniture Outlet within the 24-hour window. Any written communication received after the 24-hour window has passed will be reviewed by Best Price Furniture Outlet based on our Cancellation Policy.

If you do not receive your order confirmation after 24 hours, please contact our Customer Service. Be sure to include your email address and details of the order. We will send a new confirmation or provide you an explanation for the failure to receive such.

In order to track the status of your order you can view information by logging into your account. In addition, you may continue to receive e-mail notifications from our various departments about your order's status. Should you have any questions or need any clarification please feel free to call our Customer Service Department.

Once the merchandise you ordered has arrived in our warehouse our experienced staff inspects the items to identify Manufacturers' Defects or transit damages that may have occurred en route. Damaged items are then either returned to the manufacturer for an exchange or repaired by one of our furniture repair experts. The items are then prepared for delivery.

We at Best Price Furniture Outlet take pride in providing our customers with the lowest rate of damages from all of our competition. We work tirelessly to ensure that all items that leave our warehouse are in the excellent condition that our customers deserve. We don't try to cut corners and save money on packaging materials and are always complemented by industry experts on our efforts to damages that may occur during transit. We do this by providing extra layers of packing material and safety devices to ensure that our customers receive undamaged items. We are proud of our minimal rate of reported damages! You can count on us to protect the merchandise you have ordered! In the rare event that the merchandise arrives damaged or defective we will be happy to arrange for its repair or replacement at no additional charge to the customer. Best Price Furniture Outlet retains the right to determine the best method of rectifying the situation (repair versus exchange). Please see our Return and Refund Policy for more information.

All products and services posted on Best Price Furniture Outlet are priced in U.S. dollars. You can place an order with a credit card by using our secure payment process through our Web site or you may place the order by phone by calling our customer service. To place an order with a check, money order, or cashier's check (denominated in U.S. dollars and drawn on a U.S. bank), please print your shopping cart and send it with your payment to Best Price Furniture Outlet Attn: Orders Processing 2175 Spruce Street Ewing, NJ 08638 We will happily accept purchase orders from U.S. schools, and U.S. state or county government agencies. The minimum purchase order amount we accept is $1000. All products bought by purchase order must be shipped to a US destination. We cannot accept purchase order numbers or purchase requisition over the phone. All invoices should be paid in full prior to shipping. Please mail your purchase order or purchase requisition to: Best Price Furniture Outlet Attn: Orders Processing 2175 Spruce Street Ewing, NJ 08638 Payment Options We accept most major credit cards including but not limited to American Express, Discover, MasterCard, and Visa. Arrangements can a be made to make payments via Check, Money Order, or Cashier's Check (in U.S. dollars and drawn on a U.S. bank). We also accept purchase orders under certain terms. Arrangements can be made by contacting our Customer Service.

Payment by any method other than credit cards is due on date of your order.

Payment by Credit Card will be due on date of shipment. At the time of your order, we authorize payment on your credit card but no charges will be made until your order is ready for shipment. Please note that the merchandise you order must ship to the individual and address that are on file with the bank issuing the card. If you would like for your order to be shipped to an address that is different from the billing address listed with the bank or credit card company, Best Price Furniture Outlet will ask you to notify the bank or credit company to add the shipping address as an "alternate" or "secondary" billing address. This will allow us to ship to any address you prefer including your work, vacation home etc. We apologize for any inconvenience this may cause, however this step is necessary to ensure your protection. Please note that Best Price Furniture Outlet is not responsible for your bank / transaction fees that may occur at any time during the ordering process. A 50% down payment will be required for all orders and the down payment will be collected at the time of purchase. Personal checks, money orders or a credit card can be used as methods of payment. The down payment is refundable up to the point at which the order can be canceled per Best Price Furniture Outlet cancellation policy. After that point the down payment is no longer refundable. Please consult our Cancellation Policy or contact our Sales Representatives if you have any questions. Product and Pricing Information Prices shown for items on this website's product pages and in your shopping cart are for merchandise only. Please proceed to checkout to see the total cost of your order, including any applicable tax, delivery or other fees.

While we strive for accuracy in our pricing and in description of the product and their colors and the other product information provided, errors can occur. Prices and Products displayed may be out of stock or discontinued and the prices are subject to change. In cases where such errors do occur, we expressly reserve the right not to honor offers made on this website or when accepting an order online. In the case that an order placed online is not accepted, any payments that have been authorized for that order will immediately be reversed.

Prices are subject to applicable taxes which are to be paid by the purchaser. The Best Price Furniture Outlet charges sales tax on orders, based on the destination of the order, in accordance with state and local tax laws. Items shipped to destinations in the State of New Jersey are subject to applicable State and Local Sales Taxes. Prices are subject to shipping, delivery and handling charges. Coupons and Discounts During the checkout process you can enter any coupons and promotional codes that you would like to use with that order. To redeem a coupon or promotional code, enter the appropriate code. Please note, many promotional codes and coupons are limited to Special Offers and are valid only at the time of order placing. No coupons or price matching is available after an order is placed. To see the list of our current coupons please visit our coupons page Order Acceptance The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Best Price Furniture Outlet reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of any order. Shipping, Returns, and Cancellation.

CANCELLATION POLICY

Once the order is placed with Best Price Furniture Outlet, our process is to submit an order directly to the manufacturer on your behalf. This typically occurs within a 24-hour period after an order is placed by the customer. Once this step has been completed Best Price Furniture Outlet, and thus the customer, become financially obligated to purchase the ordered merchandise from the manufacturer. For this reason, we don't accept order cancellations once the 24-hour window has passed. At the time an order is placed the customer receives a notification via e-mail describing all order details. It is the customer's responsibility to verify that the information in this e-mail receipt is correct. We give you 24 hours to review your e-mail confirmation and reply with any discrepancies or changes at no charge. If the customer does not notify us of any changes within the 24-hour window Best Price Furniture Outlet will proceed with ordering the merchandise from the manufacturer. Any cancellation of the order after this point will need to follow the Cancellation Policy as described below. Any exception to this Cancellation Policy will be solely at the discretion of Best Price Furniture Outlet management. In the event that Best Price Furniture Outlet management agrees to proceed with the cancellation of an order, the customer may be responsible for a cancellation or restocking fee of up to 30% of the purchase price as well as any shipping and handling fees that may apply. In order for a cancellation to be addressed, the customer must submit the request in writing via e-mail to randy@randallfurniture.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please note that only written requests for cancellation will be processed by Best Price Furniture Outlet.

RETURN AND REFUND POLICY

 If, for whatever reason, you are not satisfied with your BestPriceFurnOutlet.com purchase and wish to process a return please send an e-mail notification to randy@randallfurniture.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request a Return Material Authorization (RMA) within 14 calendar days of the receipt of the product. The written request for the RMA must include the customer's contact information, order number in question as well as a clear description of the items being returned or exchanged. Also, please ensure that the reason for the return is specified. Our staff will then process your request and provide you with an RMA number.

All items being returned must be sent to our Retail location located in Ewing, New Jersey. It is the customer's responsibility to ensure that the items are prepared for shipping (wrapped, packaged etc.) with care and effort to prevent in-transit damages. The method of shipment will be at the discretion of Best Price Furniture Outlet management and will be assessed on a case by case basis. In certain instances we will ask the customer to coordinate the shipment back to our warehouse. However, in some cases Best Price Furniture Outlet will coordinate the pickup and shipment of the items. Please note that all shipping and handling charges are non-refundable. In the event that Best Price Furniture Outlet receives damaged merchandise and the customer coordinates the shipment of these item(s) to our warehouse, the customer becomes responsible for the damages. You may exchange the items you have ordered or request a refund for the purchase price. Please note that shipping and handling costs are non-refundable. In addition, some of the merchandise offered at Best Price Furniture Outlet is offered with a special of "Free Shipping". Please note that the return or exchange of such items will result in shipping and handling costs that will be the customer's responsibility. In certain cases additional restocking fees may apply and will be deducted at the time the return is processed. Items that are unopened and are in original packaging can be exchanged or returned for a refund based on the original method of payment. The merchandise must be returned to the Best Price Furniture Outlet warehouse within 10 calendar days of the issuance of the RMA. All products being returned must be in new and unused condition, packed in original packaging including any accessories, manuals, documentation and registration that shipped with the product. Any exceptions may result in additional fees for which the customer will be responsible. An open box fee of up to 30% of the purchase price will be assessed on any opened items. Best Price Furniture Outlet is not responsible for the shipping and handling charges of any returned items. All return shipping and handling charges are the responsibility of the consumer. Configure-to-order, personalized or other customized and "special order" products may not be returned for a refund or exchanged under any circumstances unless authorized by a Best Price Furniture Outlet representative. In addition, please note that Best Price Furniture Outlet does not permit the return of or offer refunds for non factory damages or damages that are not caused by the shipment of items. Finally, we cannot process returns or exchanges for items that have been assembled. Orders that are refused at the time of delivery will be processed under the Cancellation Policy. As a result the customer will be responsible for shipping and handling charges as well as a restocking fee of up to 30% of the purchase price.

Please note that all refunds will be issued in the form of payment originally made. For example, if merchandise was paid by check, then refund will be submitted by check mailed to the billing address on file (please allow 7 to 10 business days for processing the check and allowing the mail to reach you, the customer. The check will be mailed via USPS). If payment was paid by credit card, then refund will be processed using the same credit card. Although rare, unfortunately damages during the shipping and manufacturing processes occasionally occur. In order to address any issues promptly please take that time to inspect the merchandise you have ordered upon receipt. If your shipment is damaged or defective, please notify us in writing at randy@randallfurniture.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it within five business days following the receipt of your order. To help us resolve the situation we will ask you to e-mail photographs of the damages as well as a clear description depicting the damage to us. If the damages are promptly and precisely reported, we will do our best to repair or replace the damaged parts or item(s). If we are unable to do so, we will issue a full refund. Refund will be issued in a form of a check, mailed to the billing address on file. You can be assured that we will do everything we can to correct all problems with minimal inconvenience to you.

Defects that have occurred during the manufacturing process and passed the factory's quality control checks are not caused by mishandling during the shipping process. Best Price Furniture Outlet deals with respected and experienced furniture manufacturers that stand behind their products. In the event that a manufacturer's defect occurs, please submit photographs and a clear description of the defect to randy@randallfurniture.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will present the claim to the manufacturer on your behalf. We will then work with the manufacturer in question to assess the best way to remedy the situation. The remedy may be a replacement of the defective part or item or may consist of a repair. Please note that most of the time defects that pass the quality control check done by the manufacturer as well as checks done by Best Price Furniture Outlet are very minor in nature. As a result, these can be easily fixed by a professional in furniture repair. Best Price Furniture Outlet will help to locate the appropriate individual to repair the defect if the situation warrants. Please note that the method of correction will be at the discretion of Best Price Furniture Outlet's management and will be assessed on a case by case basis. The responsibility for damages that occur during the shipping process rests with the shipping carrier. If you are receiving curb-side delivery please note any damage to the boxes being delivered on the delivery slip at the time you accept the items. If you have requested for the furniture to be assembled, please ensure that you note these damages when you sign the assembly service slip. Best Price Furniture Outlet will then work with the carrier to claim the costs and remedy the situation. Please note that the method of correction will be at the discretion of Best Price Furniture Outlet's management and will be assessed on a case by case basis. Due to the nature of the furniture business, please note that Best Price Furniture Outlet cannot guarantee that the finish of the ordered wood, leather, or stone will be exactly as pictured. Imperfections or variations in the grain, color, or sheen of the wood may occur naturally. Stone finishes such as marble and granite may differ in color and veining. In addition, variations in the color, sheen and texture (wrinkling and natural marks) of leather may occur due to different dying and tanning processes and natural phenomena. As a result, these naturally occurring characteristics are not viewed as damages or defects. Please note that images of products displayed on the Best Price Furniture Outlet website may differ in color due to differences in the resolution of computer monitors. Best Price Furniture Outlet always works with our partnering furniture manufacturers to obtain the highest quality photographs of the products and thus depict the merchandise as closely as possible.

SHIPPING POLICY

We at Best Price Furniture Outlet arrange for your order to be shipped via the most dependable, quickest, and safe way possible. We continuously work with the most prestigious shipping companies such as UPS Freight, Roadway, HomeDirectUSA, Spirit Delivery Services, Sun Delivery, Inc., UPS Ground and FedEx as well as privately owned shipping companies specializing in furniture delivery and assembly. In addition, a fleet of Best Price Furniture Outlet/Randall Furniture trucks is always on standby to quickly deliver orders from the greater New York City metro area to the Greater Delaware Valley Areastates near our warehouse and distribution center. Please note that Best Price Furniture Outlet is not responsible for the handling of the merchandise once it leaves our warehouse. As a result, any damage that may occur after this point and while the items are in transit is not Best Price Furniture Outlet's responsibility. Nonetheless, if a situation arises, we will be glad to help during the process of filing a claim and coordinate a resolution with the carrier to ensure that our customers are fully satisfied. Please note that Best Price Furniture Outlet is not responsible for the furniture assembly, if applicable, as we ensure to hire insured vendors such as HomeDirectUSA and Sun Delivery, Inc. to perform the furniture assembly. If you wish, you may request licenses and insurance certificates from the vendors that Best Price Furniture Outlet hires to perform the assembly. The vendors we hire have all the required insurances and licenses to perform the tasks required to complete furniture delivery and assembly, as a result you agree that any legal action will be directed towards these vendors. Your credit card will not be charged at the time that your order is placed. This will occur once the merchandise arrives at our warehouse from the manufacturer(s) and is ready for shipment. At this time the status of your order will be changed to "Ready to Ship" and your credit card will be charged. All Best Price Furniture Outlet customers are contacted to confirm delivery and shipping address via phone or e-mail. This process runs in parallel to the change of your order status to "Ready to Ship" and the charge being applied to your credit card. In the event that you are not ready to accept delivery we will be happy to hold the merchandise in our warehouse at no charge for 7 business days. After this time passes your account will be charged a storage fee of 2% of the purchase price per day. At the present time Best Price Furniture Outlet ships to addresses in the Continental United States. Shipping costs as well as "Free Shipping" specials are therefore only valid for addresses in the Continental United States. At the present time Best Price Furniture Outlet is not able to ship to Alaska, Hawaii or Canada. All shipping estimates listed on Best Price Furniture Outlet are approximate and we always strive to adhere to them as closely as possible. Unfortunately, these estimates are dependent on product availability from the manufacturer as well as shipping delays en route to our facility. Therefore we cannot be held responsible for beating or exceeding originally expected delivery estimates that are caused by factors that are beyond our control. If the merchandise ordered will be delivered by a carrier such as UPS Freight you will be contacted directly by the carrier to schedule a delivery appointment. You will typically be provided a 2-hour window for your appointment that will usually be Monday through Friday 8AM to 5PM. Weekend delivery is available at an extra charge that is not included in the standard Best Price Furniture Outlet shipping calculation and thus is the customer's responsibility. Representatives of these carriers are not authorized to bring the merchandise into your home or assemble the items. These services can only be arranged in advance, prior to the shipment of your order from our warehouse at an additional fee. The standard/typical delivery scenario is that of a curb-side delivery which means that purchased items are unloaded from the truck and left by the curb of your residence. Additional fees apply if the items you ordered require a lift-gate to unload the truck, if you need the items to be brought into your home and even more so if they need to be carried up the stairs or assembled. If you have special requirements for your delivery please contact our Customer Service department and we will be glad to assist you. Most of the items we sell are large and heavy. Please ensure that at least one or two people are available to help unload the truck at the time of the delivery appointment. In cases where assembly of the furniture is ordered in advance Best Price Furniture Outlet coordinates for the furniture to be brought into the customer's home and assembled. As part of the service the trash left at the end of the assembly process is removed from the customer's home. All Best Price Furniture Outlet customers will be contacted via e-mail and/or phone to arrange for order delivery, regardless of the delivery method or carrier. We do everything in our power to ensure that we do not miss the scheduled delivery appointment. However, we cannot guarantee that an unexpected occurrence may cause us to be late and will do our best to stay as close to the agreed time as possible. We will do our best to accommodate any special requests to ensure our customers are fully satisfied. If you would like to check status of your order, have a question regarding delivery or would like to obtain a tracking number, please e-mail to randy@randallfurniture.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it

If, after numerous attempts are made by Best Price Furniture Outlet to contact a customer, we are unable to reach them, we reserve the right to recall all merchandise for a full refund of the purchase price, less all shipping and handling costs that are incurred by us as a result. A restocking fee of up to 30% of the purchase price may also apply. The same applies if a customer is not available to accept a delivery at a previously arranged time after an appointment had been scheduled and the delivery cannot be completed. Items offered with free shipping are dependent upon customer location and size of order. We reserve the right to alter this offer should your zip code lie outside standard UPS Freight and FedEx delivery routes. In addition, orders for items with weights that are more heavy than usual or expected may need to be readjusted for extra unforeseen fees. No additional fees will be charged without notifying the customer and obtaining prior approval. It is critical that any damages that are visible at the time of delivery are noted on the delivery slip at the time of delivery and are accompanied by the customer's signature. If the boxes containing the items appear damaged please mark this very clearly on the delivery slip. If you have ordered for the items to be assembled and have noticed any damages during the assembly process, please ensure to note this clearly while signing the assembly service paperwork. In the event that an item arrives damaged or defective please see our Return and Refund Policy. Terms and Conditions LEGAL STATEMENT Welcome to Best Price Furniture Outlet This site is provided by Edhar Inc. DBA Best Price Furniture Outlet (referred to throughout this site as the "Company") as a service to our customers. Please review the following basic rules that govern your use of this site. (the "Agreement"). Please note that your use of this site (the "Site") constitutes your unconditional Agreement to follow and be bound by the Terms of Use herein. Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to these Terms of Use. The Company reserves the right to update or modify these Terms of Use at any time without prior notice to you. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by these Terms of Use as changed. For this reason, we encourage you to review these Terms of Use whenever you use this Site. This legal statement contains the terms and conditions governing this Site, and all sites of the affiliates of the Company which are linked to this Site (collectively, the "Sites"). By using any of these Sites, you expressly accept and agree to abide by all the terms and conditions contained in this Legal Statement. Do not use any Sites if you do not accept and agree to these terms and conditions. Unless otherwise referenced herein, any reference to "Company" shall include Best Price Furniture Outlet, www.bestpricefurnoutlet.com and all of its affiliates. The Sites are available only for your personal use, which shall be limited to viewing the Sites, providing information to the Sites and downloading product information for your personal review. OWNERSHIP The Company owns all of this site. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. The Content and Code of the Sites are protected by copyright except as set forth herein, you may not copy, modify, upload, download, transmit, re-publish, display for redistribution to third parties for commercial purposes, or otherwise distribute any Code or Content from the Sites without the prior written agreement of the Company. All names, logos and trademarks that appear on the Sites are the property of the Company or are used by the Company under license. You may not use any of the foregoing for any purpose without the prior express written permission of the Company. Your failure to comply with this Legal Statement will constitute breach of contract and will violate Company's copyright, trademark and other proprietary and industrial property rights. TRADEMARKS The COMPANY's Web site and COMPANY logo are service marks of COMPANY. All other trademarks, product names and company names or logos cited herein are the property of their respective owners. NO LICENSE Except as expressly provided above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark, copyright or other proprietary or industrial right of the Company, its affiliates or any third party.

USE OF THIS SITE

By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. The Company does not intentionally collect personal information about children under the age of 13. Children under the age of 13 may not use this Site and parents or legal guardians may not agree to these Terms of Use on their behalf. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may incur. If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this Site. Use of this site by any user shall be deemed to be a representation that the user is in conformity with this section. All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information may constitute a breach of these Terms of Use. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested. 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Neither the company, nor its officers, directors, employees, agents, successors, subsidiaries, distributors, affiliates or third parties providing information on this site are responsible or liable for any special, incidental, consequential, punitive or other indirect damages that result from the use of, or the inability to use, this site or the information contained on this site, even if company (or any third party posting information on this site) has been advised of the possibility of such damages. In no event shall company's total liability (or the total liability of any third party providing information on this site) to you for all damages, losses, and causes of action resulting from your use of this site, whether in contract, tort (including, but not limited to, negligence) or otherwise, exceed one dollar (US$1.00). ENTIRE AGREEMENT This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. Headings used in these Terms of Use are for reference purposes only and in no way define or limit the scope of the section. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. The failure of the Company to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit Company''s rights with respect to such breach or any subsequent breaches. Use of this site constitutes acceptance of our Terms of Use.